Who we are

Our website address is: https://giannisandreou.com.

GIANNIS ANDREOU PRIVACY POLICY AND NOTICE
By sharing the Privacy Policy for GIANNIS ANDREOU and his Companies, we hope to help you understand how information can create new opportunities for you, our customer, as well as to reassure you that we respect and honor customer requests to restrict and protect personal information.

This Statement of Privacy applies to all GIANNIS ANDREOU entities and affiliated companies. This also includes any and all related domains that have been created and are operated by GIANNIS ANDREOU and his Companies.

WHY WE COLLECT PERSONAL INFORMATION
GIANNIS ANDREOU collects personal information to improve the manner by which we operate, offer our products and services, communicate with you about those products and services, and provide effective, timely customer support when needed. We will never rent or sell any of the personal information we collect from you to third parties, and we do not share your personal information except as set forth in this Privacy Policy.

THE KIND OF PERSONAL INFORMATION DO WE COLLECT
GIANNIS ANDREOU collects personal information in a variety of ways when you interact with GIANNIS ANDREOU ; when you use GIANNIS ANDREOU services; when you visit GIANNIS ANDREOU pages or pages of certain GIANNIS ANDREOU partners; when you enter promotions or sweepstakes; when you correspond or otherwise interact with us; and when you provide feedback in any of our online surveys.

Information we collect may include: your name, e-mail address, phone number, address, demographic information provided by you (such as language, gender, and age, and, if applicable, content preferences and personalization information) and personal interest information. On occasion, we may ask for additional information to enable us to provide with access to and use of certain information, materials and services. GIANNIS ANDREOU may combine information about you that we have the information we obtain from business partners or other companies.

COOKIES AND HOW DO WE USE THEM
Cookies are small data files that write to your hard drive for record keeping purposes when you visit a website. Cookies allow GIANNIS ANDREOU to measure traffic activity as well as to improve your user experience, for example by remembering your passwords and viewing preferences. Like other major websites, GIANNIS ANDREOU uses cookies to provide you with a tailored experience when visiting GIANNIS ANDREOU. We treat any personal information that may be contained in cookies with the same level of confidentiality as other information you provide to us. If you wish to disable cookie functionality, you may do so by changing the security settings on your browser. However, portions of GIANNIS ANDREOU may not function or function as efficiently, without them.

INFORMATION COLLECTED FROM OTHER SOURCES
Social Media Widgets:

The Websites include social media features, such as the Facebook “Like” button, and widgets, such as the “Share This button” or interactive mini-programs that run on our Websites. These features may collect your Internet protocol address, which page you are visiting on the Websites, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on the Websites. Your interactions with these features are governed by the privacy statement of the companies that provide them.

HOW WE PROTECT YOUR PERSONAL INFORMATION
GIANNIS ANDREOU safeguards the security of the data you send us with physical, electronic, and managerial procedures. We urge you to take every precaution to protect your personal data when you are on the Internet.

HOW WE USE YOUR PERSONAL INFORMATION
GIANNIS ANDREOU uses your personal information in the following ways:

To ask you to participate in surveys about products, services, news and events.
Offering you product upgrades, content, services and other training courses for you to purchase.
Providing provide you with content, services, instructions, and a more personalized experience based on personal information, such as your language preferences, zip/postal code, country locations, and any content or other preferences you provide.
Providing you with news, free newsletters, updates, targeted advertising, promotions, and special offers.
To better understand how our products are used, including Web traffic patterns and what types of content are most popular with users of our products and services.
Providing anonymous reporting for internal and external partners.
Facilitating your participation in our online forums and helping to manage improper behavior by individuals using the forums.

HOW AND WHEN WE DISCLOSE THE INFORMATION WE COLLECT
GIANNIS ANDREOU may also disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to: (a) comply with law or legal process or if requested by duly authorized public authorities; (b) comply with the order of a competent judicial authority in any jurisdiction; (c) comply with legal process served on GIANNIS ANDREOU ; (d) protect and defend the rights or property of GIANNIS ANDREOU, or our affiliated companies, their employees and agents; (e) enforce our terms of use; (f) protect against fraud or other illegal activity or for risk management purposes; (g) permit us to pursue available remedies or limit the damages that we may sustain; (g) act in urgent circumstances to protect the personal safety of users of GIANNIS ANDREOUR products or the public at large.

If GIANNIS ANDREOU should ever file for bankruptcy, or become insolvent, or be acquired by a third party, or merge with a third party, or sell all or part of its assets, or transfer substantially all or part of its relevant assets to a third party, then GIANNIS ANDREOU is entitled to share the personal information and all other information you have provided through the products and service to potential and subsequent business and merger partners.

GIANNIS ANDREOU may share “cookie” and other data about traffic patterns or usage collected on GIANNIS ANDREOU with affiliated companies, its business partners or with third party advertisers or ad networks. Any data shared is anonymous and does not identify any user.

GIANNIS ANDREOU may also include third party advertising. These third parties’ websites and advertisers, or the Internet advertising companies that work on their behalf, may use technology such as web beacons and cookies to send (or “serve”) the advertisements that appear on our Site directly to your browser. They automatically receive your IP address when this happens. They may also use cookies, JavaScript, electronic images and other technologies to deliver advertisements, collect information about the effectiveness of their advertisements, and to collect anonymous information about your visits to GIANNIS ANDREOU, such as the number of times you have viewed an ad (but not your name, address, or other personal information).

GIANNIS ANDREOU also contains links to other Websites and products. GIANNIS ANDREOU is not responsible for the privacy practices or the content of such Websites or products. Please visit the privacy policies of these third party sites in order to understand their privacy policies and data collection practices.

RIGHTS YOU HAVE REGARDING YOUR DATA
You always have the right to request information about your stored data, its origin, its recipients, and the purpose of its collection at no charge. You also have the right to request that it be corrected, blocked, or deleted. You can contact us at any time using the address given in the legal notice if you have further questions about the issue of privacy and data protection.

You may also, of course, file a complaint with the competent regulatory authorities.

IDENTIFY OUR USERS
We use Account Data to identify you when you login to your account.

Provide Services

We use Account Data to enable us to operate the Services and provide them to you, including to:

enable your access to our Services
allow you to communicate with us and with other users,
contact you about your account and provide customer service support, including responding to your comments and questions
keep you informed about the Services, features, surveys, newsletters, offers, contests and events we think you may find useful or which you have requested from us

IMPROVE AND OPTIMIZE OUR SERVICES
We use Account Data to:

better understand your needs and the needs of users in the aggregate, diagnose problems, analyze trends, perform analytics, conduct research and improve the features and usability of the Services, test and troubleshoot new products and better understand and market to our users
analyze the Website or the other Services and information about our visitors and users, including research into our user demographics and user behavior.
create aggregate (non-identifiable) statistics about users of the Services with a view to introducing improvements and improving usability of the Services

KEEP OUR SERVICES SAFE.
We use Account Data to verify accounts and activity, maintain the integrity of our Services, and to keep the Services safe and secure.

ACCOUNT DATA – LEGAL BASIS FOR USE
Our legal basis for collecting and using Account Data as a data controller will depend on the the specific context in which we collect it. However, as a data controller, we will collect personal information from you where:

we have your consent to do so
where we need the personal information to perform a contract with you (e.g. to deliver the Services you have requested), or
where the processing is in our legitimate interests (and not overridden by your data protection interests or fundamental rights and freedoms)
In some cases, we may also have a legal obligation to collect personal information from you, or may otherwise need the personal information to protect your vital interests or those of another person.

Where we rely on your consent to process Account Data, you have the right to withdraw or decline your consent at any time. Please note that this does not affect the lawfulness of the processing based on consent before its withdrawal.

If we ask you to provide Account Data to comply with a legal requirement we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information). Similarly, if we collect and use your personal information in reliance on our legitimate interest which are not already described in this notice, we will make clear to you at the relevant time what those legitimate interests are.

Account Data – Access, control and correction of personal information and certain other important rights

As a user, you may update or correct most of your Account Data by logging in to your account to edit your profile or organization record. To make a request to have Account Data returned to you, removed, or to make additional corrections, please email our privacy team. Requests to access, correct, or remove your information will be handled within thirty (30) days and may be subject to a fee as permitted by applicable law.

Depending on where you reside, you may have the right to exercise additional rights available to you under applicable laws with regards to the personal information GIANNIS ANDREOU holds about you as a data controller, including:

Right of erasure: In certain circumstances, you may have a broader right to erasure of personal information that we hold about you – for example, if it is no longer necessary in relation to the purposes for which it was originally collected. Please note, however, that we may need to retain certain information for as long as you maintain an account for our Services, or as needed to provide you with our Services, for record keeping purposes, to comply with our legal obligations, resolve disputes and enforce the Terms.
Right to object to processing: You may have the right to request that we stop processing your personal information and/or to stop sending you marketing communications.
Right to restrict processing: You may have the right to request that we restrict processing of your personal information in certain circumstances (for example, where you believe that the personal information we hold about you is inaccurate or unlawfully held).
Right to data portability: In certain circumstances, you may have the right to be provided with your personal information in a structured, machine readable and commonly used format and to request that we transfer the personal information to another data controller without hindrance.
If you would like to exercise such rights, please contact us. We will consider your request in accordance with applicable laws. To protect your privacy and security, we may take steps to verify your identity before complying with the request.

You also have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority.

USAGE AND WEBSITE ACTIVITY INFORMATION:
When you visit our websites, we or our third-party service providers collect information about your use of the website: Your Internet service provider’s address, your location as determined by your Internet Protocol (IP) address, the name of the Website or advertisement directing you, your user agent, as well as your clicks and activity on our Websites. We use this information to understand how to make our Websites more available and user-friendly to our customers as well as to provide you with advertising that may be of interest to you. This is described in more detail below. To learn how you can opt out of such advertising read below. We do not serve interest-based advertising to users we identify as using our websites from EU IP addresses.

GOOGLE AND ADOBE ANALYTICS:
We use tools called “Google Analytics” and “Adobe Analytics” to collect some information we listed above about your use of the services. We use the information we get from Google Analytics and Adobe Analytics to improve the services. In order to collect this information, Google Analytics and Adobe Analytics may set cookies on your browser or mobile device, or read cookies that are already there. Google Analytics and Adobe Analytics may also receive information about you from apps you have downloaded, that partner with Google or Adobe, respectively. We do not combine the information collected through the use of Google Analytics or and Adobe Analytics with personally identifiable information.

Google’s ability to use and share information collected by Google Analytics about your visits to the services to another application which partners with Google, is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. Please review those and see http://www.google.com/policies/privacy/partners/ for information about how Google uses the information provided to Google Analytics and how you can control the information provided to Google. To prevent your data from being used by Google Analytics, you can download the Google Analytics opt-out browser add-on for Google Analytics which can be found here.

Adobe’s ability to use and share information collected by Adobe Analytics about your visits to the services to another application which partners with Adobe, is restricted by the Adobe Analytics Terms of Use and the Adobe Privacy Policy. Please review those and see https://www.adobe.com/privacy/marketing-cloud.html for information about how Adobe uses the information provided to Adobe Analytics and how you can control the information provided to Adobe. To prevent your data from being used by Adobe Analytics, you can download the Adobe Analytics opt-out browser add-on for Adobe Analytics which can be found here.

The Google Analytics and Adobe Analytics products we use collect only anonymized IP addresses for IP’s located in the EU.

SOCIAL MEDIA

We engage with customers on various social media platforms like Facebook, Twitter, Pinterest, and Instagram. If you contact us on one of these platforms for customer service or otherwise, we may contact you via direct message. Those communications are governed by this policy as well as the policy of the relevant social media platform.

COOKIES AND OTHER TRACKING TECHNOLOGIES

“Cookies” are small amounts of data that are stored on your computer. They find their way to your browser via a Web server. Cookies flag information about your activity on our Websites. This information helps us improve our Websites and make them friendlier and easier to use and allows us to market to you more effectively. We never use cookies to save passwords, credit card numbers or other highly confidential information. However, we use them and other tracking technologies to provide enhanced online marketing based on your interests and preferences. To learn about how to opt out of our cookies used for these personalized online ads, please click here.

Web cookies are used in some email messages and on our Websites to help us measure the effectiveness of those emails and for other analytical purposes. To learn how to opt out of our cookies used for these purposes click here.

We also contract with a Service Provider to help us assess visitation to our Websites. To do this, we place small pixel tags and cookies on our Websites. While these do allow our Service Provider to track your visits, the data retrieved cannot be used for any reason without our authorization. Although our Service Provider logs the information about your visit, we control how that data may and may not be used. We may track this information across the different devices you use to access the Websites.

If you are accessing the Site from Canada, the Personal Information Protection and Electronic Documents Act (or PIPEDA), governs the collection and use of personal information and how it’s protected.